Revell brushes

As you’ve been reading I’m moving to Austria and have spent the last month or so packing up the house. My Pro  Arte brush finally gave up the ghost so I dove into my stash to get a new brush. I must explain here, because I’m moving into the middle of nowhere with no initial income I’m building a little stash of supplies to tide me over until better times.

The first brush I picked up was a Revell Painta Luxus. Bad mistake, this brush just does not hold a point. A touch of paint and I might as well be using a chimney sweep’s brush.

As I’d bought it some months ago from Modelzone there was no way I could return it. There was only one thing for it, contact Revell direct. I sent of an eMail to Revell.de expecting a polite rebuff. Within twenty four hours I’d received a reply from Annette in their German office who promised to send out a replacement.

Two days later the replacement arrived.

Do they have quality control? It was exactly the same.

Another eMail sent off to Annette. Another brush promised.

I had thought that Revell was a purveyor of  quality products for the modeller. Let’s see.

Well I got a new parcel in the post today. Opened it up and there were four brushes inside. Three were useless and one might pass muster, just.

This is such a pity, Revell’s customer service has been exemplary, why can’t the product match?

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